All Group Insurance web sites are not created equal. At Sun Life Financial Employee Benefits Group, we have made a commitment to simplifying the administration of our plans with robust online technology for employers, employees and brokers. Our eServices are designed, tested and built to be easy and hassle-free...there is no need to read a user's manual to get started.
eServices for Employers: CustomerLink and eWorkbench
We've studied the way Benefit Managers do their job and eliminated much of the administrative burden with fast, secure, online functionality, including:
- Add and Update employees
- Download your bill
- Order employee ID cards
- Submit Short Term Disability Claims
- Check Disability Claim Status Information
- Track Evidence of Insurability
- Download forms and policy documents
- Set Internet permission levels for employees and brokers
eServices for Employees: Plan Member Services and eWorkbench
We've built our employee portals - Plan Member Services, and eWorkbench (for former Genworth customers) - to allow employees to serve themselves day or night with friendly, easy-to-use online tools, including:
- eDocuments (Certificates and EOBs)
- Dental provider locator
- Online enrollment (for Voluntary plans)
- Claim Status
- Forms
- ID Cards
- Claim submission for disability claims
- Online evidence of insurability
eServices for Brokers: eWorkbench
Employee Benefits Brokers and Consultants have a window into selling and servicing Sun Life Financial employee benefits plans with eWorkbench:
- Manage client adds and updates (requires prior authorization)
- Bill payment
- Download marketing materials and forms
- EZ Choice quoting engine
