U.S. Service Center
What we do
Sun Life Financial's U.S. Service Center is home to 1,300 employees located in Wellesley, Massachusetts, Waterford, Ireland, and Lethbridge, Canada. As a multi-site organization, we provide IT, operations, and customer support to the company's primary business units: Individual Insurance, Group Insurance, and Annuities.
Where we're headed
Everything we do, from building products and services to delivering high-quality service to our customers, helps our clients meet their business objectives, contributing to the financial security of our customers and their families.
As a part of our team, you'll gain unique insight – an insider's point of view – into how each business unit works. This perspective will provide broad, valuable exposure to the financial services industry, and act as a launching pad for your future career growth.
Working for us
It's all about the customer. Sometimes it means doing the impossible. Often it means moving quickly. It always means identifying and meeting our customers' needs and measuring our performance by the standards they set. Bring your talent for building strong customer relationships and delivering value – a central component to all that we do.
It's all about our people. We strive to attract and retain talented and skilled individuals who want to move forward in their careers. Our customers expect high-quality, accurate, valuable, timely work. We build our talent to meet or exceed those expectations. By recruiting the best people and internationalizing our organization across various sites, we can effectively support our rapid growth.
It's all about an environment where people can learn and grow. We believe that the best products and services are developed by working together seamlessly in integrated, multi-site teams. We recognize the achievements and contribution of our team members. We learn and grow together, providing the tools, training, process enhancements required for us to take pride in and value our work and our own development.
Getting started
Join our international Service Center organization. We have a range of opportunities in client management, customer service, IT, operations, facilities, property management, and project management. We think you'll agree that we're an outstanding choice for talented individuals like you. To view current openings, go to Search & Apply.
